Effective Date: May 29, 2026
Cozy Home Cleaning Services respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you contact us, request cleaning services, visit our website, or communicate with us by phone, text message, email, or online form.
Company Information
Business Name: Cozy Home Cleaning Services
Location: 26716 119th Ave SE, Kent, WA 98030
Phone: (206) 440-6553
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, schedule a cleaning service, submit a form, or communicate with our team.
This information may include your name, phone number, email address, service address, property details, cleaning service requests, appointment preferences, and any additional information you choose to provide.
We may also collect basic website usage information, such as browser type, device type, pages visited, general location data, and how visitors interact with our website. This information helps us improve our website and user experience.
How We Use Your Information
Cozy Home Cleaning Services may use your information to respond to inquiries, provide cleaning service estimates, schedule appointments, deliver requested services, communicate about your service, process customer requests, improve our website, and maintain business records.
We may also use your contact information to follow up regarding requested services, appointment details, customer support, or related service communications.
Text Message and Phone Communications
By providing your phone number to Cozy Home Cleaning Services, you may receive calls or text messages related to your inquiry, estimate, appointment, service updates, or customer support.
Message frequency may vary depending on your interaction with us. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, you may reply HELP or contact us directly at (206) 440-6553.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Text messaging originator opt-in data and consent will not be sold, rented, shared, or provided to any third parties for their marketing purposes.
How We Share Information
Cozy Home Cleaning Services does not sell or rent personal information. We may share limited information only when necessary to operate our business, provide requested services, manage communications, maintain our website, comply with legal obligations, or protect our rights and safety.
We may work with trusted service providers that help us operate our website, manage customer communications, process business operations, or provide related support. These providers are only allowed to use information as needed to perform services on our behalf.
Website Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality, understand website traffic, and enhance user experience. Cookies are small files stored on your device that help websites remember certain information.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites or platforms. Cozy Home Cleaning Services is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Information
We may retain personal information for as long as necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and support business operations.
Your Privacy Choices
You may contact Cozy Home Cleaning Services to request that we update, correct, or delete certain personal information, subject to any legal or business recordkeeping requirements.
You may also opt out of receiving text messages by replying STOP or contact us directly if you no longer wish to receive certain communications.
Children’s Privacy
Our services are intended for adults and property decision-makers. We do not knowingly collect personal information from children under the age of 13. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.
Service Area
Cozy Home Cleaning Services provides cleaning services in Kent WA and nearby Washington communities, including residential cleaning, commercial janitorial services, move-out cleaning service, deep cleaning, and rental turnover cleaning.
Changes to This Privacy Policy
Cozy Home Cleaning Services may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Cozy Home Cleaning Services.
Cozy Home Cleaning Services
Location: 26716 119th Ave SE, Kent, WA 98030
Phone: (206) 440-6553